How it Works

To reduce waste and stay true to our slow fashion values, most of our pieces are Made-To-Order, with a few Ready-to-Wear styles sprinkled in. You’ll find details about each item’s availability and category on its individual product page.

If your order includes both Made-to-Order and Ready-to-Wear styles, we’ll ship everything together once all items are ready—this helps us minimise packaging and reduce our carbon footprint.

Ready-to-Wear Styles are already made and will be shipped within 3–5 business days.
Made-to-Order Styles are created just for you after you place your order, and typically ship within 10–20 business days.

These timeframes are a general guide and may vary slightly depending on the season and our studio schedule. We’ll always share updates on our lead times here and through our social channels.

Currently, all orders are made in house by founder Veronica. The top priority at Familiar Characters is putting the most care into every step of production to make sure your piece is perfect. If there’s ever a delay with your order, we’ll be in touch with you right away.